Shipping Policy of Viraasi Studio Pvt Ltd

Viraasi Studio Pvt Ltd ("we" and "us") is the operator of

(https://www.viraasi.com) ("Website"). By placing an order through this Website

you will be agreeing to the terms below. These are provided to ensure both

parties are aware of and agree upon this arrangement to mutually protect and set

expectations on our service.

 

  1. Shipping Costs

Shipping costs are calculated during checkout based on weight, dimensions and

destination of the items in the order. Payment for shipping will be collected

with the purchase.

This price will be the final price for shipping cost to the customer.

 

  1. Delivery Terms

2.1 Transit Time Domestically

In general, domestic shipments are in transit for 2 - 7 days

 

2.2 Change of Delivery Address

Orders placed before 03 PM will be dispatched the same day,

otherwise, within the next business day.

Our warehouse operates on Monday - Saturday during standard business hours, except

on national holidays at which time the warehouse will be closed. In these

instances, we take steps to ensure shipment delays will be kept to a minimum.

 

2.3 Change of Delivery Address

For change of delivery address requests, we are able to change the address at

any time before the order has been dispatched.

 

2.4 P.O. Box Shipping

Viraasi Studio Pvt Ltd will ship to P.O. box addresses using postal services

only. We are unable to offer couriers services to these locations.

 

2.5 Items Out of Stock

If an item is out of stock, we will wait for the item to be available before

dispatching your order. Existing items in the order will be reserved while we

await this item.

 

2.6 Delivery Time Exceeded

If delivery time has exceeded the forecasted time, please contact us so that we

can conduct an investigation.

 

  1. Tracking Notifications

Upon dispatch, customers will receive a tracking link from which they will be

able to follow the progress of their shipment based on the latest updates made

available by the shipping provider.

 

  1. Customer service

For all customer service enquiries, please submit an enquiry at

support@viraasi.com